Overview for the new administrive assistant

Daily routine

Telephone usage

Mail services and shipping

Travel arrangements

Meetings

Time management

Keeping accurate records

Office equipment

Using Microsoft Windows

Using Apple Macintosh

Email

Using the internet

Computer networking

Web conferencing

Data security

Troubleshooting computer problems

Office ergonomics

Common Microsoft Office 2010 features

Using Microsoft Word

Using Microsoft PowerPoint

Using Microsoft Excel

Using Microsoft Publisher

Using Microsoft OneNote

Using Microsoft Outlook

Using Microsoft web application

The business letter

Other written communication

Forms of address

Legal documents and terms

Grammar

Language usage and style

Common English usage problems

Spelling

Pronunciation

Punctuation

Numerals

Bookkeeping and accounting

Business taxes

Banking

Business and financial information for small businesses

Weights and measures

Business math

Your future

Presentation skills

Communication skills

Office management and supervision.

Overview for the new administrative assistant

Daily routine

Telephone usage

Mail services and shipping

Travel arrangements

Meetings

Time management

Keeping accurate records

Office machines

Telecommunications equipment

Computer hardware

Computer software

Database management

Computer networking

E-mail

Using the internet

Web conferencing

Spreadsheet software

Data security

Keyboarding skills

Word processing

Desktop publishing

Using Powerpoint

Troubleshooting computer problems

Office ergonomics

Glossary of computer terms

The business letter

Other written communications

Forms of address

Legal documents and terms

Grammar

Language, usage, and style

Common English usage problems

Spelling

Pronunciation

Punctuation

Numerals

Bookkeeping and accounting

Business taxes

Banking

Special business and financial information for the small business

Weights and measures

Your future

Presentation skills

Communications skills

Office management and supervision.