Introduction

Part 1. Green's pain. The rival

Reconnaissance

Part 2. The history. Two CEOs

Desperate epiphany

Practice

The gatekeeper

Asleep at the gate

Misorientation

Hesitation

Confrontation

The virus

Mending fences

Off-sites

Meadowood

The day of reckoning

360° feedback

Unraveling

Cold water

Moment of truth

Part 3. Green's opportunity. Reacquaintance

Contact

Discipline one

Discipline two

Discipline three

Discipline four

The realization

Part 4. The resolution. The decision

White flag

Afterword

Organizational health : the model. Putting the disciplines into practice : a summary and self-assessment

Acknowledgments

About the author.