From the Book - Seventh edition.
So you're going to manage people. The road to management
Building trust and confidence
The new manager's job and pitfalls to avoid
Dealing with your superiors
Choosing a managerial style of your own
Tackling your new duties. Building a team dynamic
Management versus leadership
Managing problem employees
Managing change : dealing with resistance
Disciplining the employee
"Oh my God! I can't fire anyone!"
Working with people, building relationships, and managing risks. No secrets
The human resources department
The current state of loyalty
Is there such a thing as motivation?
Understanding risk inclination
Encouraging initiative and innovation
Managing remote employees
Social media in the workplace
Job descriptions, performance appraisals, and salary administration. Writing job descriptions
Doing performance appraisals
Improving and developing yourself. Having emotional intelligence
Developing a positive self-image
Your best friend : delegation
Managing, participating in, and leading meetings
Taking center stage : the role of public speaking in your career
A few body language insights
The complete person. Coping with stress
Having balance in your life
From the Book - Sixth edition
Building trust and confidence
The new manager's job and pitfalls to avoid
Dealing with your superiors
Choosing a managerial style of your own
Managing problem employees
Managing change : dealing with resistance
Disciplining the employee
"Oh my God! I can't fire anyone!"
The human resources department
The current state of loyalty
Is there such a thing as motivation?
Understanding risk inclination
Encouraging initiative and innovation
Doing performance appraisals
Having emotional intelligence
Developing a positive self-image
Your best friend : delegation
Managing, participating in, and leading meetings
Taking center stage : the role of public speaking in your career
Having balance in your life